About CRM Key

Customer Relationship Management (CRM) Key is dedicated to providing call center services to large and small companies. The services provided allow a company to operate efficiently in the market without having to make a large investment in equipment and staffing. For over 15 years now CRMKey has been a leader in… Read more »

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    Interactive Voice Response

    What is IVR? In telephony, interactive voice response, or IVR, is a phone technology that allows a computer to… Read more »

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    ICR & Management

    ACD Call Routing--CRMKey utilizes a robust inbound call management module that allows calls to be routed to… Read more »